Privacy & Policy

Your privacy matters. At Kommify, we value your trust and are committed to protecting your personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website and services.
Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and other identifiers you provide when using our services.
  • Payment Information: Processed securely through our payment gateway partner Razorpay. We do not store your card/banking credentials.
  • Usage Data: IP address, device details, browser type, and website interactions collected via cookies or analytics tools.
  • Communication Data: Any information you share when contacting us through forms, email, or customer support.
How We Use Your Information

We use your information to:

Provide & Improve

Provide, operate, and improve our services

Secure Transactions

Process and complete transactions securely

Communicate

Communicate with you regarding updates, offers, and support

Legal Compliance

Ensure compliance with legal and regulatory requirements

Enhance Experience

Enhance your experience on our website

Sharing & Disclosure

We do not sell or rent your personal information. We may share your data only with:

  • Payment gateway partners (Razorpay) for secure transaction processing
  • Service providers/third-party vendors for analytics, hosting, and support
  • Legal authorities, if required under applicable law or government directives
Data Security
We implement strong technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse. While we take reasonable precautions, no method of transmission over the internet is 100% secure.
Your Rights (Under the DPDP Act, 2023)

As a data principal, you have the right to:

  • Access and confirm the personal data we process about you
  • Request correction or updating of your personal data
  • Withdraw consent for data processing (subject to legal/contractual limitations)
  • Request erasure of your data, where applicable
  • File a grievance with our Data Protection Officer (DPO)
Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.

Cookies & Tracking Technologies

We use cookies and similar tools to enhance user experience, analyze traffic, and improve website performance. You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business requirements. Updates will be posted on this page with the revised effective date